We respect your privacy and adhere to the Federal Privacy Laws of Canada.

Mortgage Doctors.ca maintains an email list. This list is used to distribute our newsletter for the purpose of keeping you informed. Individuals must affirmatively request to join our mailing lists by signing up through a form on our web site. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone.  You may opt out of this email list at any time.  Any information you give to Mortgage Doctors.ca will be held with the utmost care, and will not be used in ways that you have not consented to.

When we collect information using our mortgage application form, it uses a secure socket layer (SSL) that encrypts your data. An SSL creates a secure connection between your web browser and our web server, over which any amount of data can be sent securely.  This approach is approved by the Internet Engineering Task Force (IETF) and is the industry standard.

The data on the mortgage application form is then sent by secure email to Mortgage Doctors.ca. This email is encrypted and can only be opened by Bob Alexander, who owns the digital certificate that can decrypt the email. This assures information privacy and protection of the data while in transit.

Mortgage Doctors employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Mortgage Doctors does not use "cookies" to track how visitors use the web site or to determine web sites previously visited. (A "cookie" is a file that is placed on your hard drive without your knowledge by a web site to allow it to monitor your use of the site.)

Questions or comments regarding this policy, or the administration of the Privacy Act in Mortgage Doctors.ca may be directed to the Bob Alexander at bob@canadamortgagedirect.com or by calling 403-288-2282. If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner.

Why do we collect your Personal Information?

As financial service providers, we have a professional obligation to maintain in confidence information we receive within our role as a financial services provider, and nothing in this Privacy Policy is intended to limit our obligations to you.

In general, Mortgage Doctors.ca collects, uses and discloses Personal Information about you in order to provide you with mortgage brokerage and related services. This will include some or all of the following purposes:

• Providing mortgage brokerage services to you and offering products and services best suited to your needs, including arranging and/or renewing loan(s)/mortgage(s) and informing you of group creditor insurance and other products offered or approved by us or by lenders or other parties with whom we have business relationships and which may be of interest to you;
• Advising you of your financial options, as well as ongoing developments within the mortgage market and industry;
• Any other purpose to which you consent.
  

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